Tag Archive for 'Research'

Open Government Dialogue: First Look at Site Activity and User Adoption

As mentioned a few days ago, the past week saw the first round of the Open Government Dialogue, a three-phased e-participation initiative launched by the White House that aims to gather public input for the crafting of the Open Government Directive. From their May 21 announcement:

Today we are kicking off an unprecedented process for public engagement in policymaking on the White House website. In a sea change from conventional practice, we are not asking for comments on an already-finished set of draft recommendations, but are seeking fresh ideas from you early in the process of creating recommendations. We will carefully consider your comments, suggestions, and proposals.

Here’s how the public engagement process will work. It will take place in 3 phases: Brainstorming, Discussion, and Drafting.

Beginning today, we will have a brainstorming session for suggesting ideas for the open government recommendations. You can vote on suggested ideas or add your own.

Then on June 3rd, the most compelling ideas from the brainstorming will be fleshed out on a weblog in a discussion phase. On June 15th, we will invite you to use a wiki to draft recommendations in collaborative fashion.

These three phases will build upon one another and inform the crafting of recommendations on open government.

The first phase, Open Government Brainstorm, was convened by the National Academy of Public Administration and used IdeaScale, a crowdstorming or idea generation tool for large groups.

Based on my own Open Government Dialogue site activity tracking data from the past ten days, I did the following quick analysis:

1) Activity over time (incl. registered users)

Table: http://www.flickr.com/photos/planspark/3583067924/in/set-72157618585823580/

Open Government Dialogue: activity over time (raw data) 

Graph: http://www.flickr.com/photos/planspark/3582188431/in/set-72157618585823580/

Open Government Dialogue: activity over time

(Note that the “votes” curve uses a different scale in order to make it fit into the graph.)

2) Average user activity over time

Table: http://www.flickr.com/photos/planspark/3583071264/in/set-72157618585823580/

 Open Government Dialogue: activity per user

Graph: http://www.flickr.com/photos/planspark/3583198476/in/set-72157618585823580/

Open Government Dialogue: average activity per user over time

(Note that the “votes per user” curve uses a different scale in order to make it fit into the graph.)

What’s interesting is that up until 05/23 (two days into the initiative, at only several hundred registered users) average user activity was very high but dropped sharply over subsequent days as thousands of new — and much less active — users signed up.

For example, on May 23 at 8.32am (about 36 hours into the project), I measured the highest average activity per user:

  • 2.5 ideas / user
  • 3.0 comments / user
  • 82 votes / user

As of today, May 31 at 12.08pm (almost a full 10 days into the project), average activity per user is much lower:

  • 0.2 ideas / user
  • 0.6 comments / user
  • 11.7 votes / user

I see a real potential here how such user adoption and user activity information could be used in real-time to manage and optimize individual as well as overall participation levels, to distribute attention more evenly (e.g. away from the most highly-rated items) or to encourage collaboration among participants.

PEP-NET: Pan European eParticipation Network

PEP-NET, another promising e-participation initiative at the European level, launched earlier this month.

From the about page:

PEP-NET will be a European network of all stakeholders active in the field of eParticipation. PEP-NET therefore already includes public bodies, solution providers and citizen organizations as well as researchers and scientists. The network is open to all organizations willing and actively trying to advance the idea and use of eParticipation in Europe.

The project aims to help overcome fragmentation and promote best practice by connecting established and experienced eParticipation players and networks throughout Europe as a critical first step. The objective of this project is to achieve critical mass for the establishment of a Pan European eParticipation Network (PEP-NET). Such a network will act as a repository and disseminator of good practice and exchange of experience, and be a visible resource for all interested parties across the European Union.

PEP-NET will ensure wider access to European eParticipation projects and permit more effective dialogue between eParticipation experts, researchers, practitioners, public administrations, civil society organisations and the interested public with the ultimate goal of facilitating knowledge transfer, encouraging further eParticipation trials and establishing European leadership in this field.

[...]

Already, a number of organizations in the field have signed on as the initial PEP-NET members.

The project is coordinated by Hamburg, Germany-based TuTech Innovation GmbH, who for over a year now have been sharing a steady flow of insights on their blog (mostly in German).