It came up in the last post, and it is something we’ve been thinking about quite a bit: How to listen online?
Listening in real life is sometimes hard enough. It may require skilled facilitation. Oftentimes, we’re not trained to listen well. It is much easier to talk than to listen, and listen carefully.
Online, however, listening seems to become that much harder. Many of the cues we are used to in real life are missing: for example sound, tone of voice, facial expressions etc. — even silence.
So, if listening is essential to leading meaningful dialogue and the same holds true for online dialogue, then the 1,000,000 dollar question is:
How to listen online?
Over the coming weeks, I plan to share some of our findings here in this blog. If you have resources to share or questions you want to see addressed, please comment.
