This free, 4-week online course is provided by the World Bank Group in collaboration with the London School of Economics (LSE), the Overseas Development Institute (ODI), and Participedia:

Engaging Citizens: A Game Changer for Development?

Government works best when citizens are directly engaged in policymaking & public service delivery. What conditions are necessary for inclusive and effective citizen engagement? Can it positively improve people’s lives? This course provides an overview of citizen engagement, critically analyzing how it can be leveraged most effectively to achieve development outcomes.


  • Week 1: Citizen Engagement: What It Is and Why It Matters
  • Week 2: Engaging Citizens for Improved Policymaking
  • Week 3: Can Engaging Citizens Bring Better Services?
  • Week 4: Innovations in Citizen Engagement

Starts March 15. Head over to Coursera to register.