Following up on my list of ten things to monitor, I’ve started a thread on GovLoop: Monitoring and continuous evaluation of OpenGov forums
Here’s my initial post:
As part of my ongoing efforts to monitor the various feedback channels that have been launched as part of the Open Government Directive, I’ll be tracking some basic metrics. I thought I’d share the raw data here on a regular basis so people can chime in and add any other insights they’ve come across.
23 agencies are using IdeaScale, which exposes the following in real-time:
- Number of ideas
- Number of comments
- Number of votes
- Number of registered users
Aside from cold, hard numbers, I will be looking for examples that illustrate how various agencies are doing in terms of the other nine items on my list. Here it is again in short form:
- Expectation management
- Community ground rules
- Level of convener involvement/participation
- Quality of moderation
- Quantity of participation over time
- Outreach and diversity of participants
- Conclusion and impact
- Tech support
- Project communications
I’m using this RSS feed for easy scanning but don’t expect to catch everything. Please share your impressions in the comments.
A set of screenshots will be available on Flickr.
I hope this will attract enough metrics junkies so that we’ll end up with a fairly complete picture in the end. It would certainly be great to see not only a breadth of data points but also to have a discussion about what should be measured and how. After all, the participation piece of the upcoming dashboard still hasn’t been designed in detail yet. Maybe this little exercise will create a few valuable insights.